At Widu Labs, we believe privacy is a fundamental human right. Unlike traditional e-commerce platforms, we operate under a strict Zero-Knowledge Architecture. Our core philosophy is simple: we hold zero persistent digital records of your identity.

1. Zero-Knowledge Information Framework

Zero-Knowledge means we know nothing about you unless it is absolutely necessary to deliver your physical hardware order. Our database is built to avoid tracking user behaviors:

• No Tracking & Logs: We do not capture browser metadata, IP history, or device identifiers.
• No Payment Storage: Payment slip screenshots and upload details are strictly processed to verify bank transfers. We do not link or store bank credentials or credit card profiles.
• Voluntary Delivery Info: The single exception is when you actively checkout an order. You must provide a Shipping Name, Street Address, Email, and Postal Code so the courier can deliver the product to your doorstep.

2. How We Use Shipping Information

Any details you provide during checkout are used exclusively for two actions:

• Processing the shipment and printing the package delivery label.
• Sending you a confirmation and tracking status email via our automated notifications.

Once your order has been successfully shipped and delivered, these shipping details are no longer referenced for any profiling or promotional purposes.

3. Data Sharing and Third Parties

Widu Labs will never share, sell, lease, or distribute your private shipping details to any advertising networks, third-party analytics trackers, or data brokers. Your shipping destination is shared solely with the courier company dispatching your physical package.

4. Your Rights

Because we do not store customer profiling accounts, there is no personal dashboard containing tracking cookies or data models to opt-out of. If you wish to confirm what order logs are associated with your email address, you can contact our support line directly via WhatsApp at any time.

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